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Roles and SkillsContent authors

How to Customize a Role

Tailor a role's details and skills to your team, then publish your changes.

You can use a role as it is, or customize it with the details and skills that make it a perfect fit for your organization.

BEFORE YOU START
  • You need permission to author content (Author content or Promote content). Only Promote content lets you publish without approval.

Edit the role

  1. 1Open the Capability Map and select Roles.
  2. 2Click the pencil icon (Edit) on the role's card.
  3. 3Update the text, such as the Summary, Responsibilities, and Qualifications and Requirements.
  4. 4In the Skills table, add or remove skills. For each skill, set its Importance, Proficiency, Assessment Interval, and Assessment Type.
  5. 5Click Save. Your changes are saved as a draft, and you'll see Role information saved but not published.

Publish your changes

Your team keeps seeing the previously published version of the role until you publish.

  1. 1Click the publish icon on the role's card (There are unpublished changes. Click to publish.).
  2. 2If you have Promote content, click OK to confirm. You'll see Role successfully published.
  3. 3If you don't, add a note in Additional comments and click OK to send a publish request. You can follow it in your notifications.

Good to know

  • A ! on the publish icon means there are unpublished changes. A P means a publish request is waiting for approval, and the role can't be edited until it's resolved.
  • On the role's page, you can switch between Published, Draft, and Difference to compare versions.
  • To throw away unpublished changes, open More actions (the three dots) on the card and choose Discard changes.
  • If you have AI access, the AI Assistant panel offers Auto-fill with AI and Review with AI.
TIPS
  • Each skill can appear only once in a role. You'll see Skill already included if you add it twice.
  • Save stays disabled until you've made a change and filled in every required field.

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