Individuals at this level are familiar with the basic interface and navigation of Salesforce CRM. They understand fundamental concepts and terminology, and can perform simple tasks like data entry and record management. Their knowledge is limited to an overview of Salesforce capabilities without in-depth understanding.

Novices can handle basic Salesforce functionalities such as creating leads and opportunities, customizing dashboards, and managing user accounts. They are beginning to explore Salesforce's collaborative tools like Chatter, but their understanding is still developing and requires guidance.

Intermediate users are capable of designing workflows, integrating third-party applications, and customizing objects. They can analyze sales data using advanced reporting tools and have a solid grasp of Salesforce's automation features, allowing them to work more independently with moderate supervision.

Advanced practitioners develop AI-driven strategies using Salesforce Einstein Analytics and implement complex solutions tailored to client needs. They focus on optimizing performance, ensuring data security, and compliance, demonstrating a high level of autonomy and problem-solving skills.

Experts architect enterprise-level solutions and lead transformation projects, consulting on best practices and driving strategic outcomes. They possess deep knowledge of Salesforce CRM, enabling them to innovate and guide organizations in leveraging Salesforce for maximum business impact.