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New Relic

Information Technology > Network monitoring

Description

New Relic is a powerful performance monitoring tool used to track and optimize the health of web applications. It provides real-time data about your application's performance, from detailed error reports to insights into slow database queries. With New Relic, you can set up alerts for potential issues, create custom dashboards to visualize your data, and integrate with other tools for a comprehensive view of your system. Advanced users can even customize New Relic to suit specific needs, use its APIs for custom integrations, and design complex monitoring strategies. This tool is essential for maintaining high-performing, reliable web applications.

Expected Behaviors

✎
LEVEL 1

Fundamental Awareness

At this level, individuals are expected to understand the basic purpose of New Relic and be familiar with its interface. They should also have knowledge about the types of data that can be monitored using New Relic.

🌱
LEVEL 2

Novice

Novices should be able to set up New Relic for the first time and perform basic troubleshooting. They should also be capable of creating simple dashboards and interpreting basic reports generated by New Relic.

🌍
LEVEL 3

Intermediate

Individuals at the intermediate level should be proficient in configuring alerts and using New Relic for application performance monitoring. They should also be able to create advanced dashboards, interpret complex reports, and integrate New Relic with other tools.

⭐
LEVEL 4

Advanced

Advanced users should be able to customize New Relic to suit specific needs, use it for capacity planning, and perform advanced troubleshooting. They should also be capable of performing root cause analysis and using New Relic APIs for custom integrations.

🏆
LEVEL 5

Expert

Experts should be able to optimize New Relic configurations for maximum efficiency and design complex monitoring strategies. They should also be capable of training others on the use of New Relic, contributing to its development, and leading organization-wide initiatives involving New Relic.

Micro Skills

✎
LEVEL 1

Fundamental Awareness

Recognizing the main components of New Relic
Understanding the benefits of using New Relic for monitoring
Understanding the difference between New Relic and other monitoring tools
Identifying the main components of the New Relic interface
Understanding the function of different tabs and sections in New Relic
Recognizing the types of infrastructure that can be monitored with New Relic
Identifying the types of metrics that New Relic can track
🌱
LEVEL 2

Novice

Downloading the correct New Relic agent
Running the installation process
Setting up configuration file
Applying configuration changes
Checking agent status
Confirming data reporting in New Relic UI
Recognizing error messages
Determining cause of errors
Finding relevant documentation
Applying solutions from documentation
Knowing when to contact support
Using community resources
Selecting appropriate widget type
Configuring widget settings
Modifying data parameters
Changing display settings
Setting dashboard access permissions
Sharing dashboards
Identifying key metrics
Interpreting metric values
Understanding report structure
Using report features
Creating report exports
Sharing report exports
🌍
LEVEL 3

Intermediate

Understanding alert policies
Setting up alert conditions
Configuring notification channels
Testing and validating alerts
Monitoring application response time
Tracking error rates
Analyzing transaction traces
Understanding and using Apdex scores
Creating custom dashboards
Adding and configuring widgets
Sharing and managing dashboard access
Using NRQL for advanced data querying
Analyzing service maps
Interpreting deployment markers
Understanding and using thread profiler reports
Analyzing database operations
Integrating New Relic with AWS
Connecting New Relic with Slack
Using New Relic with Kubernetes
Integrating New Relic with Jira
⭐
LEVEL 4

Advanced

Understanding the customization options in New Relic
Applying custom attributes in New Relic
Creating custom events in New Relic
Setting up custom metrics in New Relic
Understanding capacity planning concepts
Interpreting New Relic data for capacity planning
Setting up alerts for capacity thresholds
Using New Relic's predictive analytics for capacity planning
Identifying complex issues using New Relic
Using New Relic's advanced diagnostic tools
Performing deep-dive analysis with New Relic
Resolving complex issues using insights from New Relic
Understanding root cause analysis concepts
Using New Relic to identify root causes
Interpreting New Relic data for root cause analysis
Documenting and communicating findings from root cause analysis
Understanding New Relic's API capabilities
Integrating New Relic with other systems using APIs
Troubleshooting API issues
Optimizing API usage for performance and efficiency
🏆
LEVEL 5

Expert

Understanding the impact of different configuration settings
Benchmarking and testing different configurations
Analyzing performance data to inform configuration changes
Implementing configuration changes in a controlled manner
Identifying key metrics to monitor based on business needs
Creating custom dashboards to track these metrics
Setting up alerts to notify relevant teams of issues
Continuously refining and updating the strategy based on new information
Developing training materials and resources
Delivering training sessions or workshops
Providing one-on-one support and guidance
Evaluating the effectiveness of training and making improvements
Staying up-to-date with the latest New Relic updates and features
Providing feedback and suggestions to the New Relic team
Participating in beta testing of new features
Sharing knowledge and insights with the wider New Relic community
Planning and managing the implementation of New Relic across multiple teams
Coordinating with stakeholders to ensure their needs are met
Monitoring and reporting on the success of the initiative
Resolving any issues or challenges that arise during the implementation

Skill Overview

  • Expert2 years experience
  • Micro-skills91
  • Roles requiring skill2

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