Description
Wrike is a versatile project management tool that allows users to organize tasks, manage team collaborations, and track project progress. It offers features like task creation and assignment, setting due dates, managing subtasks, and using advanced search filters. More advanced skills include creating projects, generating reports, setting up dashboards, and integrating with other tools. Expert users can automate workflows, customize Wrike for specific business needs, and train new users. Understanding Wrike can significantly enhance team productivity and streamline project management processes.
Expected Behaviors
Fundamental Awareness
At the fundamental awareness level, users are expected to have a basic understanding of Wrike's interface and its purpose. They should be able to identify the platform's basic features but may not yet know how to use them effectively.
Novice
Novice users should be able to perform simple tasks in Wrike such as creating new tasks, assigning them to team members, setting due dates, using the timeline view, and adding attachments to tasks. They are still learning and may need assistance with more complex functions.
Intermediate
Intermediate users are expected to utilize more advanced features of Wrike. This includes using advanced search filters, managing subtasks, setting task dependencies, using the Gantt chart view, creating custom fields, and managing notifications. They should be comfortable navigating the platform and using it for daily task management.
Advanced
Advanced users should be proficient in creating and managing projects, using the report builder, setting up dashboards, using workload charts, configuring user groups and permissions, and integrating Wrike with other tools. They should be able to customize the platform to suit their team's needs and troubleshoot minor issues.
Expert
Expert users are expected to fully leverage Wrike's capabilities to improve team productivity. They should be capable of implementing workflow automation, customizing Wrike for specific business needs, troubleshooting common issues, training new users, and staying updated with Wrike's new features and updates. They are seen as the go-to resource for any Wrike-related queries or issues.