SalesForce Platform App Builder
Information Technology > Customer relationship management CRMDescription
The Salesforce Platform App Builder skill involves the ability to design, build, and implement custom applications using the declarative customization capabilities of the Salesforce platform. This includes creating custom objects and fields, user interfaces, and business logic, as well as building reports and dashboards. Advanced skills include integrating Salesforce with other systems, managing large data volumes, and implementing advanced security settings. Expertise in this area also involves understanding the Salesforce development lifecycle, designing scalable solutions, and advising on best practices for Salesforce adoption. This skill is crucial for businesses looking to customize their Salesforce environment to meet specific needs.
Expected Behaviors
Fundamental Awareness
At this level, individuals are expected to have a basic understanding of the Salesforce platform and its terminology. They should be aware of the concept of cloud computing and understand the Salesforce data model at a high level. This is the stage of initial exposure to the platform.
Novice
Novices can perform simple tasks on the Salesforce platform such as creating custom objects and fields, building page layouts, setting up user interfaces, and managing users and access. They can also create basic reports and dashboards and have an understanding of the Salesforce security model.
Intermediate
Intermediate users can design advanced business processes and implement automation with workflow rules. They can use Process Builder for complex automations and create advanced reports and dashboards. They have a deeper understanding of Salesforce data architecture and can customize the user interface with Lightning App Builder.
Advanced
Advanced users can develop apps with Apex code and integrate Salesforce with external systems. They can implement advanced security settings, manage large data volumes, and create complex Visualforce pages. They are capable of designing and implementing advanced business logic.
Expert
Experts have mastered the Salesforce development lifecycle and can implement advanced integration patterns. They can design scalable solutions on the Salesforce platform and perform advanced troubleshooting and debugging. Experts lead Salesforce implementation projects and advise on best practices and strategies for Salesforce adoption.